Legal notice

OANA PRIME SHOP

Legal Notice

Last Updated: May 2026

 

1. Business Identity & Contact Information

This Legal Notice provides mandatory disclosure information about the entity operating this website and conducting online retail sales. Please read this notice carefully as it sets out important legal information about OanaPrimeShop.

 

Trading Name

OanaPrimeShop

Business Type

Online Retail (E-commerce)

Principal Address

Cross Road Connaught Lodge, Weymouth, England, DT4 9QX, United Kingdom

Country of Operation

United Kingdom

Email Address

oanaprimeshop@outlook.com

Telephone

+44 7459 783540

Website

oanaprimeshop.com

Fulfilment Partner

Zendrop

Trading Currency

US Dollars (USD)

Shipping Region

United Kingdom only

 

2. Nature of Business

Oana Prime Shop is an online retail business operating exclusively via its website. We sell consumer goods to customers located within the United Kingdom. Products are fulfilled through our third-party logistics partner, Zendrop, and delivered to UK addresses only.

We do not operate a physical retail store open to the public. All transactions are conducted online through our website. Customer service is provided via email, telephone, live chat, and chatbot support.

 

3. Regulatory & Legal Compliance

Oana Prime Shop operates in full compliance with applicable United Kingdom laws and regulations governing e-commerce and consumer protection. The key legislative frameworks under which we operate include:

 

3.1 Consumer Protection

       Consumer Rights Act 2015 — governs the quality of goods, digital content, and services, and your right to repair, replacement, or refund.

       Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 — governs online sales, the 14-day statutory cooling-off period, and pre-contractual information requirements.

       Consumer Protection from Unfair Trading Regulations 2008 — prohibits misleading and aggressive commercial practices.

 

3.2 Data Protection

       UK General Data Protection Regulation (UK GDPR) — governs how we collect, use, store, and share your personal data.

       Data Protection Act 2018 — supplements UK GDPR and sets out additional data protection obligations.

       Privacy and Electronic Communications Regulations 2003 (PECR) — governs electronic marketing and the use of cookies.

 

3.3 E-Commerce

       Electronic Commerce (EC Directive) Regulations 2002 — governs information requirements for online service providers.

       Payment Services Regulations 2017 — governs secure payment processing standards.

 

3.4 Intellectual Property

       Copyright, Designs and Patents Act 1988 — protects original content, images, and materials published on this website.

 

4. Payment Processing & Security

All payments on our website are processed securely through PCI-DSS compliant payment gateways. We accept the following payment methods:

 

       Visa

       Mastercard

       PayPal

       American Express

       Apple Pay

       UnionPay

       Other methods as displayed at checkout

 

Oana Prime Shop does not store full payment card details on its servers. All financial transactions are handled by our secure third-party payment processors. Prices are displayed in US Dollars (USD). By completing a purchase, you confirm that you are the authorised holder of the payment method used.

 

5. Intellectual Property Rights

All content published on this website — including but not limited to text, product descriptions, graphics, images, logos, icons, and the overall design and layout — is either the property of Oana Prime Shop or is used with the permission of the relevant rights holder.

This content is protected under the Copyright, Designs and Patents Act 1988 and other applicable intellectual property legislation. Unauthorised reproduction, distribution, modification, or commercial exploitation of any content from this website, in whole or in part, is strictly prohibited without our prior written consent.

Permitted personal, non-commercial use of content is allowed provided that all copyright and proprietary notices remain intact and no content is altered.

 

6. Disclaimers

6.1 Accuracy of Information

We make every reasonable effort to ensure that all information on this website — including product descriptions, prices, and availability — is accurate and up to date. However, we do not warrant that such information is entirely free from error or omission. We reserve the right to correct errors and update information at any time without prior notice.

 

6.2 Website Availability

We aim to ensure that this website is available at all times. However, we do not guarantee uninterrupted access to the website and accept no liability for any losses arising from temporary downtime, technical issues, or factors outside our reasonable control.

 

6.3 Third-Party Content & Links

Our website may contain links to third-party websites, including social media platforms (Facebook, Instagram, Pinterest, YouTube, and TikTok) and our fulfilment partner Zendrop. These links are provided for convenience only. Oana Prime Shop does not endorse, control, or accept responsibility for the content, privacy practices, or terms of any third-party website. Your use of such websites is entirely at your own risk.

 

6.4 Product Images

Product images displayed on our website are for illustrative purposes only. While we strive for accuracy, colours and appearances may vary slightly due to screen settings, monitor calibration, and manufacturing tolerances. Such minor variation does not constitute a material difference in the product.

 

7. Limitation of Liability

To the fullest extent permitted by applicable UK law, Oana Prime Shop, its officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of this website or the purchase of our products, including but not limited to loss of profits, revenue, data, or goodwill.

Our total liability for any claim arising from a transaction shall not exceed the value of the relevant order. Nothing in this Legal Notice excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the laws of England and Wales.

 

8. Governing Law & Jurisdiction

This Legal Notice and all matters arising from your use of this website are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with this notice or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer with the right to bring proceedings in your country of residence.

In the event of a dispute, we encourage you to contact us in the first instance at oanaprimeshop@outlook.com to seek an amicable resolution before initiating any formal legal proceedings.

 

9. Alternative Dispute Resolution (ADR)

If you are a consumer and are not satisfied with the outcome of a complaint made directly to us, you may be entitled to refer your dispute to an approved Alternative Dispute Resolution (ADR) scheme. As a UK-based online retailer, we are subject to the EU ODR (Online Dispute Resolution) platform requirements and the UK's ADR framework.

For further information on ADR options available to UK consumers, please visit:

 

       Citizens Advice Bureau: www.citizensadvice.org.uk

       UK Government ADR guidance: www.gov.uk/alternative-dispute-resolution-for-consumers

 

10. Data Protection Officer & ICO Registration

Oana Prime Shop processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For all data protection enquiries or to exercise your rights as a data subject, please contact:

 

Data Protection Contact

oanaprimeshop@outlook.com

Supervisory Authority

Information Commissioner's Office (ICO)

ICO Website

www.ico.org.uk

ICO Helpline

0303 123 1113

ICO Address

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the ICO at any time.

 

11. Cookies & Tracking Technologies

This website uses cookies and similar tracking technologies to ensure functionality, analyse usage, and deliver relevant content. A full description of the cookies we use, their purpose, and your options for managing them is set out in our Privacy Policy.

By continuing to use this website after being presented with our cookie notice, you consent to the use of non-essential cookies as described in our Privacy Policy. You may withdraw or change your cookie preferences at any time through your browser settings or our cookie management tool.

 

12. Changes to This Legal Notice

Oana Prime Shop reserves the right to update or amend this Legal Notice at any time to reflect changes in our business practices, legal obligations, or applicable regulations. Any changes will be published on this page with an updated effective date. We encourage you to review this notice periodically. Continued use of this website following the posting of any changes constitutes your acceptance of those changes.

 

13. Contact Information

For any queries relating to this Legal Notice, please contact us:

 

Email

oanaprimeshop@outlook.com

Phone

+44 7459 783540

Address

Cross Road Connaught Lodge, Weymouth, England, DT4 9QX, United Kingdom

Live Support

Chatbot & live chat available on our website

Social Media

Facebook | Instagram | Pinterest | YouTube | TikTok

 

OanaPrimeShop  |  oanaprimeshop@outlook.com  |  +44 7459 783540  |  Cross Road Connaught Lodge Weymouth, England, DT4 9QX, UK