Contact information

We’re here to help. If you have a question about an order, a product, shipping, returns or anything else, please get in touch using the details below.

Customer support

Business name: Epicoanagagets
Email: office@oanaprimeshop.com
Phone: +44 7459 783540

Support hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT, London/Edinburgh time). We are closed on weekends and UK public holidays.

We aim to reply to all emails within 1 to 2 business days.

Business and returns address

Epicoanagagets
Cross Road, Connaught Lodge
Weymouth, DT4 9QQ
United Kingdom

Please do not send returns to this address without contacting us first. Email us with your order number and we will confirm your return instructions.

What to include when you contact us

To help us respond quickly, please include:

• Your full name
• Your order number
• A short description of your question or issue
• Photos, if your item is damaged, defective or incorrect

About us

Epicoanagagets is an online retailer offering a wide range of products shipped worldwide. We are a retailer and not the manufacturer of the products we sell. Orders are fulfilled through our shipping partner, Zendrop.