OANA PRIME SHOP

Terms of Service

Last Updated: May 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Oana Prime Shop ("we", "us", or "our"), governing your access to and use of our website and the purchase of products through it.

By visiting our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and all policies referenced herein, including our Shipping Policy, Return & Refund Policy, and Privacy Policy. If you do not agree to these Terms, please do not use our website.

 

 

Trading Name	OanaPrimeShop
Email	oanaprimeshop@outlook.com
Phone	+44 7459 783540
Registered Address	Cross Road Connaught Lodge, Weymouth, England, DT4 9QX, United Kingdom
Operating Jurisdiction	United Kingdom
Currency	US Dollars (USD)
Fulfilment Partner	Zendrop

 

By using our website, you represent and warrant that:

 

•       You are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.

•       You are a resident of or are placing orders for delivery within the United Kingdom.

•       You have the legal capacity to enter into a binding agreement.

•       All information you provide to us is accurate, current, and complete.

 

4.1 Product Descriptions

We make every effort to display our products as accurately as possible, including descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on our website are entirely accurate, complete, or error-free. If a product you receive is materially different from its description, please contact us under our Return & Refund Policy.

 

4.2 Pricing

All prices are displayed in US Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which will be calculated and clearly presented at checkout before you confirm your order. We reserve the right to correct any pricing errors and will notify you before processing a payment if a pricing error affects your order.

 

4.3 Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice. If a product becomes unavailable after your order has been placed, we will contact you to offer an alternative or a full refund.

 

5.1 Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products subject to these Terms. An order confirmation email does not constitute acceptance of your offer — it simply confirms that we have received your order.

 

5.2 Acceptance

A binding contract between you and Oana Prime Shop is formed only when we dispatch your order and send you a shipping confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, errors in pricing or product information, or stock unavailability.

 

5.3 Order Amendments

Once an order has been placed, changes may not always be possible. If you need to amend your order, contact us immediately at oanaprimeshop@outlook.com or call +44 7459 783540. We will do our best to accommodate requests made before dispatch.

 

We accept the following payment methods:

 

•       Visa

•       Mastercard

•       PayPal

•       American Express

•       Apple Pay

•       UnionPay

•       Other methods as displayed at checkout

 

All payments are processed securely through our payment gateway. By providing your payment details, you confirm that you are authorised to use the payment method and that the information provided is accurate. We do not store full payment card details on our servers.

Full payment is required at the time of placing your order. Your order will not be processed until payment has been successfully verified.

 

We ship exclusively within the United Kingdom. Shipping costs, estimated delivery timeframes, and fulfilment details are set out fully in our Shipping Policy, which forms part of these Terms. By placing an order, you acknowledge and accept the terms of our Shipping Policy.

Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by factors outside our control, including but not limited to courier delays, weather events, or public holidays.

 

Our Return & Refund Policy, which is incorporated into these Terms by reference, sets out your rights and our obligations in respect of returns, refunds, and exchanges. Key terms include a 30-day return window, no restocking fees, and no final sale items.

Your statutory rights as a UK consumer under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 are not affected by these Terms.

 

All content on our website — including but not limited to text, images, graphics, logos, product descriptions, and the overall design — is the property of Oana Prime Shop or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, transmit, reuse, or use the content of our website for commercial purposes without our prior written permission. Personal, non-commercial use is permitted provided you do not modify the content or remove any copyright notices.

 

By using our website, you agree not to:

 

•       Use the website for any unlawful purpose or in violation of any applicable laws or regulations.

•       Attempt to gain unauthorised access to any part of the website, its servers, or any connected systems.

•       Transmit any harmful, offensive, or disruptive content through the website.

•       Use automated tools, bots, or scraping software to access or collect data from our website without our consent.

•       Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

•       Engage in any conduct that could damage, disable, or impair the website or interfere with other users' access.

 

Our website may contain links to third-party websites or services, including our social media channels (Facebook, Instagram, Pinterest, YouTube, and TikTok) and our fulfilment partner Zendrop. These links are provided for your convenience only. We have no control over the content or practices of third-party websites and accept no responsibility or liability for them.

Your use of any third-party website is governed by the terms and privacy policy of that website. We encourage you to review those policies before using third-party services.

 

Our website and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranties regarding the accuracy, reliability, or completeness of any content on the website.

 

To the maximum extent permitted by applicable UK law, Oana Prime Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products, including but not limited to loss of profits, data, or goodwill.

Our total liability to you for any claim arising out of or related to these Terms or your purchase shall not exceed the total amount you paid for the relevant order. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

 

You agree to indemnify, defend, and hold harmless Oana Prime Shop and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of our website, your violation of these Terms, or your violation of any rights of a third party.

 

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in the UK, you may also have the right to access alternative dispute resolution services. For further information, please visit the UK Government's online dispute resolution platform or contact the Citizens Advice Bureau.

 

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated date. We will make reasonable efforts to notify you of significant changes, but it is your responsibility to review these Terms periodically. Continued use of our website following the posting of changes constitutes your acceptance of the updated Terms.

 

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining Terms and shall not affect the validity and enforceability of the remaining provisions.

 

These Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire agreement between you and OanaPrimeShop with respect to your use of our website and the purchase of products, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

 

If you have any questions or concerns about these Terms of Service, please contact us:

 

Email	oanaprimeshop@outlook.com
Phone	+44 7459 783540
Address	Cross Road Connaught Lodge, Weymouth, England, DT4 9QX, United Kingdom
Live Chat	Available on our website (chatbot & live support)
Social Media	Facebook | Instagram | Pinterest | YouTube | TikTok